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New South Wales Industrial Relations Commission
(Industrial Gazette)





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REAL ESTATE INDUSTRY (CLERICAL AND ADMINISTRATIVE) (STATE) AWARD
  
Date10/24/2003
Volume341
Part10
Page No.
DescriptionAIRC - Award of Industrial Relations Commission
Publication No.C0986
CategoryAward
Award Code 1609  
Date Posted10/23/2003

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BEFORE THE INDUSTRIAL RELATIONS COMMISSION

(1609)

SERIAL C0986

 

REAL ESTATE INDUSTRY (CLERICAL AND ADMINISTRATIVE) (STATE) AWARD

 

INDUSTRIAL RELATIONS COMMISSION OF NEW SOUTH WALES

 

Application by The Real Estate Employers' Federation of NSW, industrial organisation of employers.

 

(No. IRC 4412 of 1999)

 

Before Commissioner Neal

21 December 2001

 

AWARD

 

PART A

 

CONDITIONS

 

1.  Arrangement

 

Clause No.          Subject Matter

 

PART A

 

CONDITIONS

 

1.         Arrangement

2.         Anti-Discrimination

3.         Definitions

4.         Terms of Engagement

5.         Classification Structure and Wages

6.         Hours

7.         Ordinary Hours on Saturday and Sunday

8.         Overtime

9.         Casual and Part-time Employees

10.       Public Holidays

11.       Meal Break

12.       Payment of Wages

13.       Meal Allowance

14.       Time Off in lieu of Payment for Overtime

15.       Higher Duties

16.       Finishing at Night

17.       Travelling Expenses

18.       Uniforms

19.       First-aid Allowance

20.       Annual Leave

21.       Annual Leave Loadings

22.       Long Service Leave

23.       Sick Leave

24.       Personal/Carer's Leave

25.       Bereavement Leave

26.       Parental Leave

27.       Jury Service

28.       Superannuation

29.       Workers' Compensation

30.       Occupational Health and Safety

31.       Award Display

32.       Labour Flexibility

33.       Training

34.       Redundancy

35.       Exemptions

36.       Dispute Avoidance and Grievance Procedure

37.       Notice-Board

38.       Right of Entry

39.       Savings Clause

40.       Area, Incidence and Duration

 

PART B

 

MONETARY RATES

 

Table 1 - Wages

Table 2 - Other Rates and Allowances

 

2.  Anti-Discrimination

 

1.          It is the intention of the parties bound by this award to seek to achieve the object in section 3(f) of the Industrial Relations Act 1996 to prevent and eliminate discrimination in the workplace.  This includes discrimination on the grounds of race, sex, marital status, disability, homosexuality, transgender identity, age and responsibilities as a carer.

 

2.          It follows that, in fulfilling their obligations under the dispute resolution procedure prescribed by this award, the parties have obligations to take all reasonable steps to ensure that the operation of the provisions of this award are not directly or indirectly discriminatory in their effects. It will be consistent with the fulfilment of these obligations for the parties to make application to vary any provision of the award which, by its terms or operation, has a direct or indirect discriminatory effect.

 

3.          Under the Anti-Discrimination Act 1977, it is unlawful to victimise an employee because the employee has made or may make or has been involved in a complaint of unlawful discrimination or harassment.

 

4.          Nothing in this clause is to be taken to affect:

 

(a)        any conduct or act which is specifically exempted from anti-discrimination legislation;

 

(b)        offering or providing junior rates of pay to persons under 21 years of age;

 

(c)        any act or practice of a body established to propagate religion which is exempted under section 56(d) of the Anti-Discrimination Act 1977;

 

(d)        a party to this award from pursuing matters of unlawful discrimination in any State or Federal jurisdiction.

 

5.          This clause does not create legal rights or obligations in addition to those imposed upon the parties by the legislation referred to in this clause.

 

NOTES

 

(a)        Employers and employees may also be subject to Commonwealth anti-discrimination legislation.

 

(b)        Section 56(d) of the Anti-Discrimination Act 1997 provides:

 

"Nothing in the Act affects   any other act or practice of a body established to propagate religion that conforms to the doctrines of that religion or is necessary to avoid injury to the religious susceptibilities of the adherents of that religion."

 

3.  Definitions

 

"Casual employee" shall mean an employee as defined in clause 9, Casual and Part-time Employees.

 

"Employer" shall mean real estate agent, stock and station agent, business agent, strata management agent, builder, property developer or auctioneer.

 

"Part-time employee" shall mean an employee as defined in the said clause 9.

 

"Union" shall mean the Federated Clerks' Union of Australia, New South Wales Branch.

 

4.  Terms of Engagement

 

(a)        Except in respect of casual employees, employment shall be on a full-time or part-time basis.

 

(b)        An employee, other than a casual, must give one week’s notice in writing to the employer of the intention to terminate his/her services.  In the event that notice is not so given, the employee shall forfeit one week’s salary.

 

(c)        The employer may terminate the employment of a full-time or part-time employee by giving the notice (or payment of salary in lieu of notice) referred to in the following table:

 

Employee’s Period of Continuous Service

Minimum Period of Notice

Not more than 1 year

1 week

More than 1 year but less than 3 years

2 weeks

More than 3 years but less than 5 years

3 weeks

More than 5 years

4 weeks

 

If the employee is 45 years of age or older and has been employed by the employer for at least two years, the employee shall be entitled to an additional one week’s notice (or payment of salary in lieu of notice).

 

(d)        Notwithstanding the provisions of subclause (c) herein, the employer may dismiss an employee for misconduct, in which case the employee shall be paid up to the time of dismissal only.

 

(e)        All salary, expenses, payment under the Annual Holidays Act 1944 (NSW), payment of annual holidays loading and payment under the Long Service Leave Act 1955 (NSW) which are due and payable shall be paid to the employee within three working days of termination of employment.

 

(f)         An employee shall apply himself/herself to the work directed to be done by the employer and the employee shall personally attend at such place and at such times as the employer may reasonably require.  If the employee is unable to attend work and it is possible for him/her to notify the employer, he/she shall forthwith do so.  The employee shall give such evidence for his/her inability to attend as the employer may reasonably require.

 

(g)        All listings, documents and records used in the employer's business shall remain the property of the employer.

 

(h)        Except in the proper course of his/her duties, an employee shall not, during the term of employment or after its termination, disclose or use any confidential information of or about the employer, its clients or suppliers to any other person, business or company except for the purposes of obtaining professional advice from a legal representative or to comply with the requirements of law.

 

(i)         For the purpose of this clause, "confidential information" shall include, but is not limited to, any of the following information of the employer whether described or contained in a written, tangible, electronic or oral form:

 

(i)         past or current customer or client lists; or

 

(ii)        lists of properties managed by the employer on behalf of owners; or

 

(iii)       inventions, designs, methodologies, structures, discoveries, ideas, concepts, charge out rates, lists of suppliers.

 

5.  Classification Structure and Wages

 

(a)        Grades - All adult employees shall be graded in one of the following grades and informed accordingly in writing within 14 days of appointment to the position held by the employee and subsequent graded positions.

 

(b)        An employee shall be graded in the grade where the principal function of his/her employment, as determined by the employer, is of a clerical nature and is described in subclauses (c) to (g) of this clause.

 

(c)        A Grade 1 position is described as follows:

 

(i)         The employee may work under direct supervision with regular checking of progress.

 

(ii)        An employee at this grade applies knowledge and skills to a limited range of tasks.  The choice of actions required is clear.

 

(iii)       Usually, work will be performed within established routines, methods and procedures that are predictable, and which may require the exercise of limited discretion.

 

Indicative tasks of a Grade 1 position are:

 

Unit

Element

Information-

Receive and distribute incoming mail

handling

Receive and dispatch outgoing mail

 

Collate and dispatch documents for bulk mailing

 

File and retrieve documents

Communication

Receive and relay oral and written messages

 

Complete simple forms

Enterprise

Identify key functions and personnel

 

Apply office procedures

Technology

Operate office equipment appropriate to the tasks to be completed

 

Open computer file, retrieve and copy data

 

Close files

Organisational

Plan and organise a personal daily work routine

Team

Complete allocated tasks

Business Financial

Record petty cash transactions

 

Prepare banking documents

 

Prepare business source documents

 

(d)        A Grade 2 position is described as follows:

 

(i)         The employee may work under routine supervision with intermittent checking.

 

(ii)        An employee at this grade applies knowledge and skills to a range of tasks.  The choice of actions required is usually clear, with limited complexity in the choice.

 

(iii)       Work will be performed within established routines, methods and procedures, which involve the exercise of some discretion and minor decision-making.

 

Indicative tasks of a Grade 2 position are:

 

Unit

Element

Information-handling

Update and modify existing organisational records

 

Remove inactive files

 

Copy data on to standard forms

Communication

Respond to incoming telephone calls

 

Make telephone calls

 

Draft simple correspondence

Enterprise

Provide information from own function area

 

Re-direct inquiries and/or take appropriate follow-up action

 

Greet visitors and attend to their needs

Technology

Operate equipment

 

Identify and/or rectify minor faults in equipment

 

Edit and save information

 

Produce document from written text using standard format

 

Shut down equipment

Organisational

Organise own work schedule

 

Know roles and functions of other employees

Team

Participate in identifying tasks for team

 

Complete own tasks

 

Assist others to complete tasks

Business Financial

Reconcile invoices for payment to creditors

 

Prepare statements for debtors

 

Enter payment summaries into journals

 

Post journals to ledger

 

(e)        A Grade 3 position is described as follows:

 

(i)         The employee may work under limited supervision with checking related to overall progress.

 

(ii)        An employee at this grade may be responsible for the work of others and may be required to co-ordinate such work.

 

(iii)       An employee at this grade applies knowledge with depth in some areas and a broad range of skills.  Usually work will be performed within routines, methods and procedures where some discretion and judgement is required.

 

Indicative tasks of a Grade 3 position are:

 

Unit

Element

Information-handling

Prepare new files

 

Identify and process inactive files

 

Record documentation movements

Communication

Respond to telephone, oral and written requests for information

 

Draft routine correspondence.

 

Handle sensitive inquiries with tact and discretion

Enterprise

Clarify specific needs of client/other employees

 

Provide information and advice

 

Follow-up on client/employee needs

 

Clarify the nature of a verbal message

 

Identify options for resolution and act accordingly

Technology

Maintain equipment

 

Train others in the use of office equipment

 

Select appropriate media

 

Establish document structure

 

Produce documents

Organisational

Co-ordinate own work routine with others

 

Make and record appointments on behalf of others

 

Make travel and accommodation bookings in line with given itinerary

Team

Clarify tasks to achieve group goals

 

Negotiate allocation of tasks

 

Monitor own completion of allocated tasks

Business Financial

Reconcile accounts to balance

 

Prepare bank reconciliations

 

Document and lodge takings at bank

 

Receive and document payment/takings

 

Dispatch statements to debtors

 

Follow up and record outstanding accounts

 

Dispatch payments to creditors

 

Maintain stock control records

 

(f)         A Grade 4 position is described as follows:

 

(i)         The employee may be required to work without supervision, with general guidance on progress and outcomes sought.  Responsibility for the organisation of the work of others may be involved.

 

(ii)        An employee at this grade applies knowledge with depth in some areas and a broad range of skills.  There is a wide range of tasks, and the range and choice of actions required will usually be complex

 

(iii)       An employee at this grade applies competencies usually applied within routines, methods and procedures where discretion and judgement is required, for both self and others.

 

Indicative tasks of a Grade 4 position are:

 

Unit

Element

Information-

Categorise files

handling

Ensure efficient distribution of files and records

 

Maintain security of filing system

 

Train others in the operation of the filing system

 

Compile report

 

Identify information source(s) inside and outside the organisation

Communication

Receive and process a request for information

 

Identify information source(s)

 

Compose report/correspondence

Enterprise

Provide information on current service provision and resource allocation within

 

area of responsibility

 

Identify trends in client requirements

Technology

Maintain storage media

 

Devise and maintain filing system

 

Set printer for document requirements when various set ups are available

 

Design document format

 

Assist and train network users

 

Shut down network equipment

Organisational

Manage diary on behalf of others

 

Assist with appointment preparation and follow up for others

 

Organise business itinerary

 

Make meeting arrangements

 

Record minutes of meeting

 

Identify credit facilities

 

Prepare content of documentation for meetings

Team

Plan work for the team

 

Allocate tasks to members of the team

 

Provide training for team members

Business

Prepare financial reports

Financial

Draft financial forecasts/budgets

 

Undertake and document costing procedures

 

(g)        A Grade 5 position is described as follows:

 

(i)         The employee may be supervised by professional staff and may be responsible for the planning and management of the work of others.

 

(ii)        An employee at this grade applies knowledge with substantial depth in some areas, and a range of skills which may be varied or highly specific.  The employee may receive assistance with specific problems.

 

(iii)       An employee at this grade applies knowledge and skills independently and non-routinely.  Judgement and initiative are required.

 

Indicative tasks of a Grade 5 position are:

 

Unit

Element

Information-

Implement new/improved system

handling

Update incoming publications

 

Circulate publications

 

Identify information source(s) inside and outside the organisation

Communication

Obtain data from external sources

 

Produce report

 

Identify need for documents and/or research

Enterprise

Assist with the development of options for future strategies

 

Assist with planning to match future requirements with resource allocation

Technology

Establish and maintain a small network

 

Identify document requirements

 

Determine presentation and format of document and produce it

Organisational

Organise meetings

 

Plan and organise conference

Team

Draft job vacancy advertisement

 

Assist in the selection of staff

 

Plan and allocate work for the team

 

Monitor team performance

 

Organise training for team

Business Financial

Administer PAYE salary records

 

Process payment of wages and salaries

 

Prepare payroll data

 

(h)        Adults

 

The minimum rates of wages per week for adult employees shall be the rate of wage as set out in Table 1 - Wages, of Part B, Monetary Rates.

 

(i)         Juniors

 

The minimum rates of wages per week for junior employees shall be as set out in (ii) of Table 1 - Wages, of Part B, Monetary Rates.

 

Junior rates shall be calculated to the nearest five cents and any part of five cents not exceeding half of five cents is to be disregarded.

 

(j)         Casual Employees

 

Casual employees shall be paid at an hourly rate equal to the appropriate weekly rate divided by 38 or by the number of ordinary hours worked by clerical employees, other than casual and part-time employees, in the establishment, whichever is the lesser, plus 20 per cent, with a minimum payment of three hours' work at the appropriate rate.

 

(k)        Part-time Employees

 

Part-time employees shall be paid at an hourly rate equal to the appropriate weekly rate divided by:

 

(i)         38; or

 

(ii)        the number of hours worked by full-time clerical employees in the section or department in which such person is employed, whichever is the lesser.

 

(l)         List of Employees Graded

 

An employer shall keep a list of employees and the grade in which they are employed pursuant to subclause (a) of this clause, and each employee shall be notified in writing within 14 days of appointment to that and subsequent graded positions.

 

(m)       State Wage Case Adjustment

 

The rates in this award include the adjustments payable under the State Wage Case of June 2001.  These adjustments may be set off against:

 

(i)         any equivalent over-award payments; and/or

 

(ii)        award wage increases since 29 May 1991 other than safety net, State Wage Case, and minimum rates adjustments.

 

6.  Hours

 

(a)        Full-time Employees

 

The ordinary hours of work for full-time employees shall be a maximum of 38 per week worked over no more than 5½ days in any seven-day period or 76 hours worked over no more than 12 days in any 14-day period.  Meal breaks will not be regarded as time worked.  The daily ordinary hours shall be worked between 7.00 am to 7.00 pm and shall not exceed ten per day.

 

(b)        Casual Employees

 

The spread of ordinary hours of work shall be the same as those worked by full-time employees in the establishment concerned.  Where there are no such full-time employees, the spread of ordinary hours of work shall be those prescribed by subclause (a) of this clause.

 

(c)        Part-time Employees

 

The spread of ordinary hours of work, exclusive of meal times, shall be the same as those prescribed for full-time employees, but shall not, in any case, be less than three hours per day.  Where there are no such full-time employees, the spread of ordinary hours of work shall be those prescribed by subclause (a) of this clause.

 

7.  Ordinary Hours on Saturday & Sunday

 

(a)        All ordinary hours worked on Saturday shall be paid for at the rate of time and one quarter.

 

(b)        All ordinary hours worked on Sunday shall be paid at the rate of time and one half.

 

8.  Overtime

 

(a)        "Overtime hours" means all hours worked outside the ordinary hours of work prescribed by clause 6, Hours, of this award.

 

(b)        Employees will be allowed to adjust their hours of work from day to day with the prior consent of their employer.

 

(c)        Hours worked in excess of those prescribed by subclause (a) of the said clause 6 may be treated in one of the following ways:

 

(i)         paid to the employee at 1.5 times the hourly rate of pay for the first two hours and 2 times the hourly rate of pay thereafter as an overtime payment; or

 

(ii)        accrued (or banked) as time to be taken off in lieu of overtime as prescribed in clause 14 of this award.

 

9.  Casual and Part-time Employees

 

(a)        "Casual employee" shall mean an employee who is engaged and paid as such, whose spread of ordinary hours shall be as set out in subclause (b) of clause 6, Hours, and whose rate of pay shall be calculated pursuant to subclause (j) of clause 5, Classification Structure and Wages.

 

(b)        "Part-time employee"

 

(i)         A part-time employee shall mean an employee who is employed to work regular days and regular hours, either of which are less than the number of days or hours worked by full-time clerical employees employed by the employer, but such hours shall not be less than three per day.

 

(ii)        The spread of ordinary hours of work of part-time employees shall be as set out in subclause (c) of the said clause 6, and their rate of pay shall be calculated pursuant to subclause (k) of the said clause 5.

 

(iii)       Notwithstanding anything elsewhere contained in this award, the provisions of this award with respect to annual leave, annual leave loading, sick leave, jury service, bereavement leave, maternity leave and holidays shall apply to part-time employees on a pro rata basis for each employee in proportion to the ordinary hours worked by full-time clerical employees in the section or department in which the part-time employee is employed.

 

10.  Public Holidays

 

(a)        The following days shall be observed as holidays, namely, New Year's Day, Australia Day, Anzac Day, Good Friday, Easter Saturday, Easter Monday, Queen's Birthday, Labour Day, Christmas Day, Boxing Day and any other holiday which may, from time to time, be proclaimed for the State New South Wales.  However, an employee may decline at his or her discretion to work on Good Friday, 25 April and 25 December.

 

Employees shall also be entitled to either:

 

(i)         Any public holiday proclaimed for a particular locality in NSW (in respect only to employees in that locality); or

 

(ii)        One additional day as a holiday in each calendar year.  Such additional holiday shall be observed on the day when the majority of employees in an establishment observe a day as an additional holiday or on another day mutually agreed between the employer and employee.  The additional holiday is not cumulative and must be taken within each calendar year.

 

(b)        An employee who works at the specific direction of the employer on one of the days specified in subclause (a) of this clause shall be paid at the rate of double time and one half for hours so worked with a minimum payment for four hours’ work.

 

(c)        No deductions shall be made from the wages of full-time or part-time employees for the week in which any of the holidays referred to in subclause (a) of this clause fall.

 

(d)        Where an employee is absent from the employee’s employment on the working day before or the working day after a public holiday without reasonable excuse or without the consent of the employer, the employee shall not be entitled to payment for such holiday.

 

11.  Meal Break

 

(a)        Employees shall be entitled to an unpaid meal break of not less than 30 minutes or more than one hour after the completion of at least five hours' continuous work on any one day.  The employer may direct an employee to take a meal break at a time suitable to the employer between the hours of 11.00 am to 2.30 pm.  The meal break shall not be taken as time worked.

 

(b)        Notwithstanding the above, where a part-time or casual employee is engaged to work no more than six hours per day, the employee may work up to six hours without a meal break.  An employee engaged to work five hours or less in any one day shall have no entitlement to any meal break.

 

12.  Payment of Wages

 

(a)        Wages shall be paid weekly or fortnightly.  Prior to its introduction the employer should discuss the implementation of fortnightly pay with the employees.

 

(b)        Overtime shall be paid within a week from the pay day succeeding the day or days on which such overtime becomes due. Provided that, where wages are paid fortnightly, overtime shall be paid within a fortnight from the pay day succeeding the day or days on which such overtime became due.

 

(c)        Where an employee is required to wait beyond the employee’s ordinary ceasing time for payment of weekly or fortnightly wages or termination payment and such waiting time exceeds fifteen minutes, the employee shall be paid at ordinary rates for the full period during which such employee is required to wait, except where such waiting time is occasioned by reasons beyond the control of the employer.

 

(d)        Wages shall be paid in cash, by cheque or electronic funds transfer.

 

13.  Meal Allowance

 

An employee working overtime shall be paid a meal allowance in any of the following circumstances:

 

(a)        When required to work beyond 7.00 pm. - an amount set in Item 2, Table 2 - Other Rates and Allowances, of Part B, Monetary Rates.

 

(b)        If overtime continues beyond 9.00 pm. - a further amount as set in the said Item 2.

 

(c)        Where the union agrees, an employer may supply his employees with a suitable meal in which case the allowance set out in paragraphs (a) and (b) of this subclause shall not be payable.

 

(d)        Meal allowances shall be paid not later than the next succeeding working day, except by mutual agreement.

 

14.  Time Off in lieu of Payment for Overtime

 

(a)        An employee may elect, with the consent of the employer, to take time off in lieu of payment for overtime at a time or times agreed with the employer within 12 months of the said election.

 

(b)        Overtime taken as time off during ordinary time hours shall be taken at the ordinary time rate, that is, an hour for each hour worked.

 

(c)        If, having elected to take time as leave in accordance with subclause (a) above, the leave is not taken for whatever reason, payment for time accrued at overtime rates shall be made at the expiry of the 12-month period or on termination.

 

(d)        Where no election is made in accordance with subclause (a) above, the employee shall be paid overtime rates in accordance with the award.

 

Notation:

 

(i)         Section 129 of the Industrial Relations Act 1996 requires that an employer must keep records of remuneration paid and hours worked by employees.

 

(ii)        This award contains a number of other provisions in clause 24, Personal/Carer's Leave.

 

15.  Higher Duties

 

An employee, whilst called upon to perform any of the duties set out in subclauses (c), (d), (e), (f) or (g) of clause 5, Classification Structure and Wages, in the absence of the employee normally exercising such duties or whilst called upon to perform such duties on a temporary basis, shall be paid at least the rate which would be applicable if such duties were performed on a permanent basis; provided that this clause shall not apply when the time period is of less than one day's duration.

 

16.  Finishing at Night

 

When an employee working overtime finishes work at a time when the usual means of transport are not available, then the employer shall:

 

(a)        provide transport or shall pay the employee at his/her ordinary rate for the time occupied in reaching home; or

 

(b)        pay the employee any additional outlay incurred in reaching his/her home by reasonable means of transport.

 

17.  Travelling Expenses

 

(a)        When an employee, in the course of his/her duty, is required to go to any place away from his/her usual place of employment, he/she shall be paid all reasonable expenses actually incurred.

 

(b)        When an employee, in the course of his/her duty, is required other than in ordinary working hours to go to any place away from his/her usual place of employment, he/she shall be paid all reasonable expenses actually incurred and in addition shall be paid at the ordinary rates for half of any time occupied in travelling outside ordinary working hours which is in excess of the time normally occupied by him/her in travelling from his/her home to his/her usual place of employment.

 

(c)        Any employee required to provide a motor car shall be paid the amount extra per week as set in Item 3 of Table 2 - Other Rates and Allowances, of Part B, Monetary Rates, extra per week.

 

(d)        Where an employee is required to use his/her motor car by his/her employer on a casual or incidental basis, he/she shall be paid an amount as set in Item 4 of the said Table 2 per kilometre travelled, during such use.

 

(e)        If the employer provides a vehicle, he/she shall pay the whole of the cost of the upkeep, registration, insurance, maintenance and running expenses.

 

18.  Uniforms

 

In any establishment where an employee is required or encouraged by the employer to wear a distinctive uniform, coat, overall or dress, or where the nature of the work performed by the employee requires the provision of protective clothing, the same shall be supplied by the employer, free of charge, to the employee.  Such uniform or other clothing shall remain the property of the employer and the current issue thereof shall be returned to the employer in the event of the termination of the employment.

 

19.  First-Aid Allowance

 

An employee who has been trained to render first aid and who is the current holder of appropriate first-aid qualifications, such as a certificate from the St. John's Ambulance or similar body, shall be paid an allowance as set in Item 5 of Table 2 - Other Rates and Allowances of Part B, Monetary Rates, if the employee is appointed by an employer to perform first-aid duty.

 

20.  Annual Leave

 

See Annual Holidays Act 1944 (NSW).

 

21.  Annual Leave Loadings

 

(a)        In this clause the Annual Holidays Act 1944 is referred to as "the Act".

 

(b)        Before an employee is given and takes his/her annual holiday or, where by agreement between the employer and employee, the annual holiday is given and taken in more than one separate period, the employer shall pay his/her employee a loading determined in accordance with this clause.

 

(NOTE: The obligation to pay in advance does not apply where an employee takes an annual holiday wholly or partly in advance - see subclause (f) of this clause.)

 

(c)        The loading is payable in addition to the pay for the period of holiday given and taken and due to the employee under the Act and this award.

 

(d)        The loading is to be calculated in relation to any period of annual holiday to which the employee becomes entitled under the Act and this award, or, where such a holiday is given and taken in separate periods then in relation to each such separate period.

 

(NOTE: See subclause (f) as to holidays taken wholly or partly in advance.)

 

(e)        The loading is the amount payable for the period or the separate period, as the case may be, stated in subclause (d) at the rate per week of 17½ per cent of the appropriate ordinary weekly time rate of pay prescribed by this award for the classification in which the employee was employed immediately before commencing his/her annual holiday, but shall not include any allowances, penalty rates, shift allowances, overtime or any other payments prescribed by this award.

 

(f)         No loading is payable to an employee who takes an annual holiday wholly or partly in advance, provided that, if the employment of such employee continues until the day when he/she would have become entitled under the Act to an annual holiday, the loading then becomes payable in respect of the period of such holiday and is to be calculated in accordance with subclause (e) of this clause applying the award rates of wages payable on that day.  This subclause applies where an annual holiday has been taken wholly or partly in advance.

 

(g)        Where, in accordance with the Act, the employer's establishment or part of it is temporarily closed down for the purpose of giving an annual holiday or leave without pay to the employees concerned:

 

(i)         an employee who is entitled under the Act to an annual holiday and who is given and takes such a holiday shall be paid the loading calculated in accordance with subclause (e) of this clause;

 

(ii)        an employee who is not entitled under the Act to an annual holiday and who is given and takes leave without pay shall be paid, in addition to the amount payable to him/her under the Act, such proportion of the loading that would have been payable to him/her under this clause if he/she had become entitled to an annual holiday prior to the close-down as his/her qualifying period of employment in completed weeks bears to 52.

 

(h)        Where the employment of an employee is terminated by the employer for a cause other than misconduct and at the time of the termination the employee has not been given and has not taken the whole of an annual holiday to which the employee became entitled, the employee shall be paid a loading calculated in accordance with subclause (d) of this clause for the period not taken.

 

(i)         Except as provided in subclause (h) of this clause, no loading is payable on the termination of an employee's employment.

 

22.  Long Service Leave

 

See Long Service Leave Act 1955.

 

23.  Sick Leave

 

(a)        Weekly employees shall, subject to the production of a medical certificate or other evidence satisfactory to the employer (which may include a statutory declaration), be entitled to five days' sick leave during the first year of service and eight days during the second and subsequent years of service on full pay; provided that a statutory declaration shall be sufficient proof of sickness in respect of the first two single days' absence of an employee in any year.

 

Provided further that, where an employee works more than eight ordinary hours in any day, the employee shall not be entitled to leave in excess of 38 hours of ordinary working time in the first year of service and 60.8 hours of ordinary working time in the second and subsequent years of service.

 

(b)        The employee shall, wherever practicable, before the commencement of absence, inform the employer of such employee's inability to attend for duty and, as far as possible, state the nature of the injury or illness and the estimated duration of the absence.

 

(c)        Where an employee does not notify the employer of the employee's inability to attend for duty prior to the commencement of the absence, the employee shall produce a medical certificate or the said employee shall not be entitled to payment for the first eight hours of such absence.

 

NOTE: An employee's entitlement to sick leave in accordance with subclause (a) shall not be reduced as a consequence of the operation of this paragraph.

 

(d)        The payment for any absence on sick leave in accordance with this clause during the first three months of employment of an employee may be withheld by the employer until the employee completes such three months of employment, at which time the payment shall be made.

 

(e)        An employee shall not be entitled to sick leave on full pay for any period in respect of which such employee is entitled to worker's compensation, provided, however, that an employer shall pay to an employee who has sick leave entitlement under this clause, the difference between the amount received as workers' compensation, and full pay.  If an employer pays such difference, the employee's sick leave entitlement under this clause shall be proportionately reduced for each week during which such difference is paid.

 

(f)         If the full period of sick leave is not taken in any year, the whole or any untaken portion shall be cumulative from year to year, provided that an employer shall not be bound to credit an employee for sick leave which accrued more than 12 years before the end of the last completed year of service.

 

(g)        Part-time employees shall, subject to the provisions of this clause, be entitled to a proportionate amount of sick leave.  The amount of sick leave to which a part-time employee is entitled in any year shall bear the same ratio to sick leave prescribed during that year of service for full-time employees as the part-time employee's normal ordinary hours of work for a week during such year would have borne to the number of ordinary hours worked by full-time clerical employees in the section or department in which the part-time employee is employed.

 

(h)        Service with the employer before the date of this award shall be counted for the purpose of assessing an employee’s sick leave entitlement.

 

(i)         If an award holiday occurs during an employee’s absence on sick leave, then such award holiday shall not be counted as sick leave.

 

24.  Personal/Carer's Leave

 

24.1      Use of Sick Leave

 

(a)        An employee other than a casual employee, with responsibilities in relation to a class of person set out in subparagraph (2) of paragraph (c) of this subclause, who needs the employee's care and support, shall be entitled to use, in accordance with this subclause, any current or accrued sick leave entitlement provided for at clause 23, Sick Leave, for absences to provide care and support for such persons when they are ill.  Such leave may be taken for part of a single day.

 

(b)        The employees shall, if required, establish by production of a medical certificate or statutory declaration the illness of the person concerned and that the illness is such as to require care by another person.  In normal circumstances, an employee must not take carer's leave under this subclause where another person has taken leave to care for the same person.

 

(c)        The entitlement to use sick leave in accordance with this subclause is subject to:

 

(1)        the employee being responsible for the care and support of the person concerned: and

 

(2)        the person concerned being:

 

(i)         a spouse of the employee; or

 

(ii)        a de facto spouse who, in relation to a person, is a person of the opposite sex to the first-mentioned person who lives with the first-mentioned person as the husband or wife of that person on a bona fide domestic basis although not legally married to that person; or

 

(iii)       a child or an adult child (including an adopted child, a stepchild, a foster child or an ex nuptial child), parent (including a foster parent and legal guardian), grandparent, grandchild or sibling of the employee or spouse or de facto spouse of the employee; or

 

(iv)       a same-sex partner who lives with the employee as the de facto partner of that employee on a bona fide domestic basis; or

 

(v)        a relative of the employee who is a member of the same household, where for the purposes of this paragraph:

 

(a)        "relative" means a person related by blood, marriage or affinity;

 

(b)        "affinity" means a relationship that one spouse because of marriage has to blood relatives of the other ; and

 

(c)        "household" means a family group living in the same domestic dwelling.

 

(d)        An employee shall, wherever practicable, give the employer notice prior to the absence of the intention to take leave, the name of the person requiring care and their relationship to the employee, the reasons for taking such leave and the estimated length of absence.  If it is not practicable for the employee to give prior notice of absence, the employee shall notify the employer by telephone of such absence at the first opportunity on the day of absence.

 

24.2      Unpaid Leave for Family Purpose

 

An employee may elect, with the consent of the employer, to take unpaid leave for the purpose of providing care and support to a member of a class of person set out in subparagraph (2) of paragraph (c) of subclause (1) of this clause who is ill.

 

24.3      Annual Leave

 

(a)        An employee may elect with the consent of the employer, subject to the Annual Holidays Act 1944, to take annual leave not exceeding five days in single-day periods or part thereof, in any calendar year at a time or times agreed by the parties.

 

(b)        Access to annual leave, as prescribed in paragraph (a) above, shall be exclusive of any shutdown period provided for elsewhere under this award.

 

(c)        An employee and employer may agree to defer payment of the annual leave loading in respect of single day absences, until at least five consecutive annual leave days are taken.

 

24.4      Time Off in lieu of Payment for Overtime

 

For the purpose only of providing care and support for a person in accordance with subclause 24.1 of this clause, and despite the provisions of clause 14, Time Off in lieu of Payment for Overtime, the following provisions shall apply:

 

(a)        An employee may elect, with the consent of the employer, to take time off in lieu of payment for overtime at a time or times agreed with the employer within 12 months of the said election.

 

(b)        Overtime taken as time off during ordinary time hours shall be taken at the ordinary time rate, that is, an hour for each hour worked.

 

(c)        If, having elected to take time as leave in accordance with paragraph (a) of this subclause, the leave is not taken for whatever reason, payment for time accrued at overtime rates shall be made at the expiry of the 12-month period or on termination.

 

(d)        Where no election is made in accordance with the said paragraph (a), the employee shall be paid overtime rates in accordance with the award.

 

24.5      Make-up Time

 

An employee may elect, with the consent of the employer, to work "make-up time", under which the employee takes time off during ordinary hours, and works those hours at a later time, during the spread of ordinary hours provided in the award, at the ordinary rate of pay.

 

25.  Bereavement Leave

 

(a)        An employee, other than a casual employee, shall be entitled to up to two days' leave without loss of pay on each occasion of the death in Australia of a person prescribed in subclause (c) of this clause.  Where the death of a person as prescribed by the said subclause (c) occurs outside Australia, the employee shall be entitled to two days' bereavement leave where such employee travels outside Australia to attend the funeral.

 

(b)        The employee must notify the employer as soon as practicable of the intention to take bereavement leave and will provide, to the satisfaction of the employer, proof of death.

 

(c)        Bereavement leave shall be available to the employee in respect to the death of a person prescribed for the purposes of personal/carers leave as set out in subparagraph (2) of paragraph (c) of subclause (1) of clause 24, Personal/Carer’s Leave, provided that, for the purpose of bereavement leave, the employee need not have been responsible for the care of the person concerned.

 

(d)        An employee shall not be entitled to bereavement leave under this clause during any period in respect of which the employee has been granted other leave.

 

(e)        Bereavement leave may be taken in conjunction with other leave available under subclauses 24.2, 24.3, 24.4 and 24.5 of clause 24, Personal/Carer’s Leave.  In determining such a request the employer will give consideration to the circumstances of the employee and the reasonable operational requirements of the employer.

 

26.  Parental Leave

 

See Industrial Relations Act 1996.

 

27.  Jury Service

 

A weekly employee required to attend for jury service during his/her ordinary working hours shall be reimbursed by the employer an amount equal to the difference between the amount paid in respect of his/her attendance for such jury service and the amount of wage he/she would have received in respect of the ordinary time he/she would have worked had he/she not been on jury service.

 

An employee shall notify his/her employer as soon as possible of the date upon which he/she is required to attend for jury service.  Further, the employee shall give his/her employer proof of his/her attendance, the duration of such attendance and the amount received in respect of such jury service.

 

28.  Superannuation

 

Superannuation Legislation

 

(a)        The subject of superannuation is dealt with extensively by federal legislation including the Superannuation Guarantee (Administration) Act 1992, the Superannuation Guarantee Charge Act 1992, the Superannuation Industry (Supervision) Act 1993, the Superannuation (Resolution of Complaints) Act 1993 and section 124 of the Industrial Relations Act 1996 (NSW).  This legislation, as varied from time to time, governs the superannuation rights and obligations of the parties.

 

(b)        Subject to the requirements of this legislation, superannuation contributions may be made to:

 

(i)         CARE (Clerical Administrative and Retail Employees Superannuation Plan);

 

(ii)        REI Superannuation Fund.

 

29.  Workers’ Compensation

 

See Workers Compensation Act 1987 and Workplace Injury Management and Workers’ Compensation Act 1998.

 

30.  Occupational Health and Safety

 

Each employer and employee bound to observe the provisions of this award shall also co-operate positively in respect of obligations pursuant to the Occupational Health and Safety Act 2000.

 

31.  Award Display

 

A copy of this award shall be exhibited and kept exhibited in accordance with the provisions of the Industrial Relations Act 1996.

 

32.  Labour Flexibility

 

(a)        For the purpose of increasing productivity and flexibility, as well as enhancing career opportunities for employees, multi-skilling may extend by agreement between an employer and an employee to allow the employee to perform any work in an enterprise within the scope of his/her skills and competence.

 

(b)        Discussion shall take place at the enterprise with a view to reaching agreement for employees to perform a wider range of tasks, removal of demarcation barriers and participation of employees in additional training.

 

(c)        Notwithstanding the provisions of subclause (a) of this clause, employees shall perform a wider range of duties including work which is incidental or peripheral to their main tasks or functions.

 

(d)        Employees shall perform such work as is reasonable and lawfully required of them by the employer, including accepting instruction from authorised personnel.

 

(e)        Employees shall comply with all reasonable requests to transfer or to perform any work provided for by the award.

 

(f)         Employees shall take all reasonable steps to ensure the quality, accuracy and completion of any job or task assigned to the employee.

 

(g)        Employees shall not impose or continue to enforce existing demarcation barriers between the work covered by this award provided that it is agreed that the work lies within the scope of the skill and competence of the employee concerned.

 

(h)        Employees shall not unreasonably impose any limitation or continue to enforce any limitations on supervisors or technical personnel demonstrating the use of new equipment or machinery, provided that the appropriate consultation in relation to the introduction of new technology has taken place.

 

(i)         Employees shall not impose any restrictions or limitations on the measurement and/or review of work methods or standard work times, provided that appropriate consultation between employer and employees has taken place.

 

33.  Training

 

(a)        The parties to this award recognise that, in order to increase the efficiency, productivity and competitiveness of the industry, a greater commitment to training and skill development is required.  Accordingly the parties commit themselves to:

 

(i)         developing a more highly skilled and flexible workforce;

 

(ii)        providing employees with career opportunities through appropriate training to acquire additional skills; and

 

(iii)       removing barriers to the utilisation of skills required.

 

(b)        Following consultation with employees, an employer should develop a training programme consistent with:

 

(i)         the current and future skill needs of the plant or enterprise;

 

(ii)        the size, structure and nature of the operations of the enterprise;

 

(iii)       the need to develop vocational skills relevant to the enterprise through courses conducted on-the-job or by accredited institutions and providers.

 

(c)        In developing a training programme, the employer should:

 

(i)         disseminate information on the training program and the availability of training courses and career opportunities to employees;

 

(ii)        monitor and advise on the on-going effectiveness of the training;

 

(iii)       make suggestions on the specific training needs.

 

(d)        If training is undertaken at the employer's request during ordinary working hours, the employee concerned shall not suffer any loss of ordinary pay.

 

(e)        Any costs associated with standard fees for prescribed courses and prescribed textbooks (excluding those textbooks which are available in the employer's library) incurred in connection with the undertaking of training shall be reimbursed by the employer upon production of evidence of such expenditure.  Provided that reimbursement shall also be on an annual basis subject to the presentation of reports of satisfactory progress.

 

(f)         Travel costs incurred by an employee undertaking training in accordance with this clause which exceed those normally incurred in travelling to and from work shall be reimbursed by the employer.

 

(g)        Employees should undertake such training and retraining as required by the employer.

 

34.  Redundancy

 

34.1      Application

 

(a)        This clause shall apply in respect of full-time and part-time employees.

 

(b)        This clause shall only apply to employers who employ 15 or more employees immediately prior to the termination of employment of employees.

 

(c)        Notwithstanding anything contained elsewhere in this clause, this clause shall not apply to employees with less than one year's continuous service and the general obligation on employers shall be no more than to give such employees an indication of the impending redundancy at the first reasonable opportunity, and to take such steps as may be reasonable to facilitate the obtaining by the employees of suitable alternative employment.

 

(d)        Notwithstanding anything contained elsewhere in this clause, this clause shall not apply where employment is terminated as a consequence of conduct that justifies instant dismissal, including malingering, inefficiency or neglect of duty, or in the case of casual employees, apprentices or employees engaged for a specific period of time or for a specified task or tasks or where employment is terminated due to the ordinary and customary turnover of labour.

 

34.2      Introduction of Change

 

(a)        Employer's Duty to Notify

 

(i)         Where an employer has made a definite decision to introduce major changes in production, programme, organisation, structure or technology that are likely to have significant effects on employees, the employer shall notify the employees who may be affected by the proposed changes and the union to which they belong.

 

(ii)        "Significant effects" include termination of employment, major changes in the composition, operation or size of the employer's workforce or in the skills required, the elimination or diminution of job opportunities, promotion opportunities or job tenure, the alteration of hours of work, the need for retraining or transfer of employees to other work or locations and the restructuring of jobs.

 

Provided that, where the award makes provision for alteration of any of the matters referred to herein, an alteration shall be deemed not to have significant effect.

 

(b)        Employer's Duty to Discuss Change

 

(i)         The employer shall discuss with the employees affected and the union to which they belong, inter alia, the introduction of the changes referred to in paragraph (a) above, the effects the changes are likely to have on employees and measures to avert or mitigate the adverse effects of such changes on employees, and shall give prompt consideration to matters raised by the employees and/or the union in relation to the changes.

 

(ii)        The discussion shall commence as early as practicable after a definite decision has been made by the employer to make the changes referred to in paragraph (a) of this subclause.

 

(iii)       For the purpose of such discussion, the employer shall provide to the employees concerned and the union to which they belong all relevant information about the changes, including the nature of the changes proposed, the expected effects of the changes on employees and any other matters likely to affect employees; provided that any employer shall not be required to disclose confidential information the disclosure of which would adversely affect the employer.

 

34.3      Redundancy

 

(a)        Discussions before Terminations

 

(i)         Where an employer has made a definite decision that the employer no longer wishes the job the employee has been doing done by anyone pursuant to in subparagraph (i) of paragraph (a) of subclause 34.2 of this clause, and that decision may lead to the termination of employment, the employer shall hold discussions with the employees directly affected and with the union to which they belong.

 

(ii)        The discussions shall take place as soon as is practicable after the employer has made a definite decision which will invoke the provision of subparagraph (i) of this subclause and shall cover, inter alia, any reasons for the proposed terminations, measures to avoid or minimise the terminations and measures to mitigate any adverse effects of any termination on the employees concerned.

 

(iii)       For the purposes of the discussion the employer shall, as soon as practicable, provide to the employees concerned and the union to which they belong all relevant information about the proposed terminations, including the reasons for the proposed terminations, the number and categories of employees likely to be affected and the number of workers normally employed and the period over which the terminations are likely to be carried out.  Provided that any employer shall not be required to disclose confidential information the disclosure of which would adversely affect the employer.

 

34.4      Termination of Employment

 

(a)        Notice for Changes in Production, Program, Organisation or Structure

 

This subclause sets out the notice provisions to be applied to terminations by the employer for reasons arising from "production", "program", "organisation" or "structure" in accordance with subparagraph (i) of paragraph (a) of subclause 34.2of this clause.

 

(i)         In order to terminate the employment of an employee the employer shall give to the employee the following notice:

 

Period of Continuous Service

Period of Notice

Less than 1 year

1 week

1 year and less than 3 years

2 weeks

3 years and less than 5 years

3 weeks

5 years and over

4 weeks

 

(ii)        In addition to the notice above, employees over 45 years of age at the time of the giving of the notice with not less than two years' continuous service shall be entitled to an additional week's notice.

 

Payment in lieu of the notice above shall be made if the appropriate notice period is not given.  Provided that employment may be terminated by part of the period of notice specified and part-payment in lieu thereof.

 

(b)        Notice for Technological Change

 

This subclause sets out the notice provisions to be applied to terminations by the employer for reasons arising from "technology" in accordance with subparagraph (i) of paragraph (a) of subclause 34.2 of this clause:

 

(i)         In order to terminate the employment of an employee, the employer shall give to the employee three months' notice of termination.

 

(ii)        Payment in lieu of the notice above shall be made if the appropriate notice period is not given.  Provided that employment may be terminated by part of the period of notice specified and part payment in lieu thereof.

 

(iii)       The period of notice required by this subclause to be given shall be deemed to be service with the employer for the purposes of the Long Service Leave Act 1955, the Annual Holidays Act 1944 or any Act amending or replacing either of these Acts.

 

(c)        Time Off during the Notice Period

 

(i)         During the period of notice of termination given by the employer, an employee shall be allowed up to one day's time off without loss of pay during each week of notice, to a maximum of five weeks, for the purposes of seeking other employment.

 

(ii)        If the employee has been allowed paid leave for more than one day during the notice period for the purpose of seeking other employment, the employee shall, at the request of the employer, be required to produce proof of attendance at an interview or the employee shall not receive payment for the time absent.

 

(d)        Employee Leaving during the Notice Period

 

If the employment of an employee is terminated (other than for misconduct) before the notice period expires, the employee shall be entitled to the same benefits and payments under this clause had the employee remained with the employer until the expiry of such notice.  Provided that in such circumstances the employee shall not be entitled to payment in lieu of notice.

 

(e)        Statement of Employment

 

The employer shall, upon receipt of a request from an employee whose employment has been terminated, provide to the employee a written statement specifying the period of the employee's employment and the classification of or the type of work performed by the employee.

 

(f)         Notice to Centrelink

 

Where a decision has been made to terminate employees, the employer shall notify Centrelink thereof as soon as possible, giving relevant information including the number and categories of the employees likely to be affected and the period over which the terminations are intended to be carried out.

 

(g)        Centrelink Certificate

 

The employer shall, upon receipt of a request from an employee whose employment has been terminated, provide to the employee an "Employment Separation Certificate" in the form required by Centrelink.

 

(h)        Transfer to Lower Paid Duties

 

Where an employee is transferred to lower paid duties for reasons set out in subparagraph (i) of paragraph (a) of subclause 34.2of this clause, the employee shall be entitled to the same period of notice of transfer as the employee would have been entitled to if the employee's employment had been terminated, and the employer may at the employer's option make payment in lieu thereof of an amount equal to the difference between the former ordinary time rate of pay and the new ordinary time rates for the number of weeks of notice still owing.

 

34.5      Severance Pay

 

(a)        Where an employee is to be terminated pursuant to subclause 34.2 of this clause, subject to further order of the Industrial Relations Commission, the employer shall pay the following severance pay in respect of a continuous period of service:

 

(i)         If an employee is under 45 years of age, the employer shall pay in accordance with the following scale:

 

Under 45 Years of Age Years of Service

Age Entitlement

Less than 1 year

Nil

1 year and less than 2 years

4 weeks

2 years and less than 3 years

7 weeks

3 years and less than 4 years

10 weeks

4 years and less than 5 years

12 weeks

5 years and less than 6 years

14 weeks

6 years and over

16 weeks

 

 (ii)       Where an employee is 45 years old or over, the entitlement shall be in accordance with the following scale:

 

Years of Service

45 Years of Age and Over Entitlement

Less than 1 year

Nil

1 year and less than 2 years

5 weeks

2 years and less than 3 years

8.75 weeks

3 years and less than 4 years

12.5 weeks

4 years and less than 5 years

15 weeks

5 years and less than 6 years

17.5 weeks

6 years and over

20 weeks

 

"Week's pay" means the all-purpose rate of pay for the employee concerned at the date of termination and shall include, in addition to the ordinary rate of pay, over-award payments, shift penalties and allowances provided for in the relevant award.

 

(b)        Incapacity to Pay

 

Subject to an application by the employer and further order of the Industrial Relations Commission, an employer may pay a lesser amount (or no amount) of severance pay than that contained in paragraph (a) above.

 

The Industrial Relations Commission shall have regard to such financial and other resources of the employer concerned as the Industrial Relations Commission thinks relevant, and the probable effect paying the amount of severance pay in subclause (a) above will have on the employer.

 

(c)        Alternative Employment

 

Subject to an application by the employer and further order of the Industrial Relations Commission, an employer may pay a lesser amount (or no amount) of severance pay than that contained in paragraph (a) of this subclause if the employer obtains acceptable alternative employment for an employee.

 

34.6      Savings Clause

 

Nothing in this award shall be construed so as to require the reduction or alteration of more advantageous benefits or conditions which an employee may be entitled to under any existing redundancy arrangement, taken as a whole, between the union and any employer bound by this award.

 

35.  Exemptions

 

(a)        Except as to the provisions of clause 2, Anti-Discrimination, clause 10, Public Holidays, clause 20, Annual Leave, clause 21, Annual Leave Loadings, clause 22, Long Service Leave, clause 23, Sick Leave, subclauses 24.1, 24.2 and 24.3 of clause 24, Personal/Carer's Leave, clause 25, Bereavement Leave, clause 26, Parental Leave, clause 27, Jury Service, clause 28, Superannuation, clause 30, Occupational Health and Safety, and clause 34, Redundancy, this award shall not apply to employees employed by the week who are in receipt of a weekly wage in excess of 15% above the rate set out in Table 1 - Wages of Part B, Monetary Rates, for the highest grade in this award, provided that the wage is not inclusive of overtime payments and/or shift allowances due to the employee under this award.

 

(b)        The exemption rate shall be calculated in multiples of one dollar, amounts of less than 50 cents being taken to the lower multiple and amounts of 50 cents or more being taken to the higher multiple.

 

36.  Dispute Avoidance and Grievance Procedure

 

The procedure for the resolution of grievances and industrial disputation concerning matters arising under this award shall be in accordance with the following procedural steps.

 

36.1      Procedure relating to grievance of an individual employee

 

(a)        The employee shall notify (in writing or otherwise) the employer as to the substance of the grievance, request a meeting with the employer for bilateral discussions and state the remedy sought.

 

(b)        The grievance must initially be dealt with as close to its source as possible, with graduated steps for further discussion and resolution at higher levels of authority.

 

(c)        Reasonable time limits must be allowed for discussion at each level of authority.

 

(d)        At the conclusion of the discussion, the employer must provide a response to the employee's grievance, if the matter has not been resolved, including reasons for not implementing any proposed remedy.

 

(e)        While a procedure is being followed, normal work must continue.

 

(f)         The employer may be represented by an industrial organisation of employers and the employee may be represented by an industrial organisation of employees for the purpose of each procedure.

 

36.2      Procedure for a dispute between an employer and the employees

 

(a)        A question, dispute or difficulty must initially be dealt with as close to its source as possible, with graduated steps for further discussion and resolution at higher levels of authority.

 

(b)        Reasonable time levels must be allowed for discussion at each level of authority.

 

(c)        While a procedure is being followed, normal work must continue.

 

(d)        The employer may be represented by an industrial organisation of employers and the employee may be represented by an industrial organisation of employees for the purpose of each procedure.

 

(e)        Subject to the Industrial Relations Act 1996, in the event that a dispute cannot be settled by the above procedures, the Commission may be notified of an industrial dispute for the purpose of resolving the dispute.

 

37.  Notice-Board

 

Each employer shall permit the union to display notices dealing with union business on notice-boards provided that such notices are authorised by an accredited union representative.  Any such notice not so authorised may be removed.

 

38.  Right of Entry

 

See the Industrial Relations Act 1996.

 

39.  Savings Clause

 

Existing employees employed by an employer prior to the commencement of this award shall not suffer a reduction in their weekly wage by the making of this award.

 

40.  Area, Incidence and Duration

 

No right or entitlement accrued under the Clerical and Administrative Employees (State) Award published 14 February 1997 (296 I.G. 619) shall be affected by the coming into operation of this award.

 

This award shall take effect from the first pay period to commence on or after 1 March 2002 and shall operate for two years.

Notwithstanding any other provisions, this award shall not apply to employees whose service ceased, for any reason, prior to the date on which this award was made.

 

PART B

 

MONETARY RATES

 

Table 1 - Wages

 

(i)         Adults

 

The minimum rates of wages for adult employees shall be as follows:

 

Grade

Pre-June 2001 Rate

SWC 2001

Total Weekly Rate

 

$

$

$

1

439.60

13

452.60

2

460.50

13

473.50

3

492.20

15

507.20

4

533.90

15

548.90

5

592.50

17

609.50

 

(ii)        Juniors

 

The minimum rates of wages per week for junior employees shall be as follows:

 

(a)        Equivalent to Grade 3 or above

 

Age

Old Rate per Week

Award Rate per Week

 

$

$

17 years

235.70

241.55

18 years

288.00

298.45

19 years

329.25

341.15

20 years

388.75

402.75

 

(b)        All other junior employees

 

Age

Old Rate Per Week

Award Rate Per Week

 

$

$

Under 17 years

176.00

181.30

17 years

220.35

226.95

18 years

270.10

278.20

19 years

306.25

315.45

20 years

360.40

371.20

 

Table 2 - Other Rates and Allowances

 

Item No.

Clause No.

Brief Description

Amount

2

13(a) & (b)

Meal Allowance (Overtime)

$9.50

3

17(c)

Own Car Allowance:

 

 

 

For a vehicle 1,500 cc and under

$78.40 per week

 

 

For a vehicle over 1,500 cc

$96.90 per week

4

17(d)

Own Car Allowance for use on a casual or incidental

$0.53 per km

 

 

basis

 

5

19

First-aid Allowance

$7.80 per week

 

 

 

I. R. NEAL, Commissioner.

 

____________________________________

 

 

Printed by the authority of the Industrial Registrar

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