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New South Wales Industrial Relations Commission
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TNT EXPRESS SYDNEY DRIVERS CONSENT AWARD
  
Date04/01/2005
Volume349
Part4
Page No.
DescriptionRIRC - Award Review by Industrial Relations Commission
Publication No.C3183
CategoryAward
Award Code 1149  
Date Posted03/31/2005

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BEFORE THE INDUSTRIAL RELATIONS COMMISSION

(1149)

SERIAL C3183

 

TNT EXPRESS SYDNEY DRIVERS CONSENT AWARD

 

INDUSTRIAL RELATIONS COMMISSION OF NEW SOUTH WALES

 

Review of Award pursuant to Section 19 of the Industrial Relations Act 1996.

 

(No. IRC 1851 of 2004)

 

Before The Honourable Mr Deputy President Harrison

30 August 2004

 

REVIEWED AWARD

 

Arrangement

 

PART A

 

Clause No.          Subject Matter

 

Preamble

Customer Focus

 

1.         Parties To, Title and Duration of the Award

2.         Wages

3.         Definitions

4.         Area and Incidence

5.         Conditions of Employment

6.         No Duress

7.         Probationary Period of Employment

8.         Drivers’ Rostered Days Off (RDOs)

9.         Sick Leave/Absenteeism

9a.       State Personal/Carer’s Leave Case - August 1996.

10.       Meal Breaks and Crib Breaks

11.       Working of Overtime

12.       Payment of Wages

13.       No Demarcations

14.       Zone Meetings

15.       Freight Handling

16.       Bulk Freight

17.       Sales Assistance

18.       Identification of Freight

19.       Control of Documentation

20.       Security Procedures

21.       Uniforms and Presentation

22.       Vehicle Cleanliness, etc.

23.       Driver to Perform Air Freight Pick-ups

24.       Orientation

25.       Freight Note Control

26.       Pallet Control

27.       National Dangerous Goods Handling Procedure

28.       Reduction in Insurance Claims for Vehicles, Equipment and Freight

29.       Customer Contacts - Average Contact Rate

30.       Procedures Relating to Grievances of Individual Employees

31.       Procedures Relating to Disputes, etc., Between the Employer and the Employees

31a.     Anti-Discrimination

32.       Special Circumstances in Relation to Disputes Procedure/Process

33.       Bulk Vehicles - Methods of Operation

34.       Evacuation Procedures

35.       Monitoring and Review Process

36.       Wage Rates

37.       No Extra Claims Commitment

 

PART B

 

MONETARY RATES

 

Table 1 - Wages Drivers

 

Attachment 1

Attachment 2

Attachment 3

Attachment 4

Attachment 5

Attachment 6

Attachment 7

Attachment 8

 

PART A

 

Preamble

 

The parties to this award have, through numerous meetings and discussions, finalised an agreement recognising that that agreement is aimed at enabling flexibility within the enterprise.

 

It is acknowledged by the parties that a successful agreement will be one which provides an incentive over a period of time for all personnel to constantly strive for an improved performance within the company and on behalf of the clients, and one which fosters a harmonious and safe workplace.

 

The company acknowledges and recognises the past contribution made by its employees through their efficiency, productivity and quality of service to its customer base. The company further accepts that there has been an improvement of productivity which has started to improve the overall situation the company was in.

 

Employees shall:

 

(A)       commit to the provision of an improving and quality service to our clients;

 

(B)       commit to TNT’s vision contained in Part B Attachment 1 of this award.

 

As a result of the above and the other measures referred to in this award, the company shall provide the wage increases as detailed in the tables in this award.

 

Customer Focus

 

This award is made to ensure that the best possible service to the customer is delivered.

 

It is essential that the company and its employees ensures the best possible service is delivered to the customer, as it is the customer who provides the company, the shareholders and its employees with:

 

(i)         work to perform;

 

(ii)        revenue to meet overhead costs;

 

(iii)       profit for the quality services provided; and

 

(iv)       opportunity for continued viability and growth.

 

The customer is the cornerstone of our future, and customer focus shall be the most important consideration as we develop a more flexible, efficient and co-operative workforce via the enterprise bargaining process and other processes.

 

1.  Parties to, Title and Duration of the Award

 

The parties to this award shall be the employer and the Transport Workers’ Union of New South Wales Branch.

 

The award shall be known as the TNT Express Sydney Drivers Consent Award and shall operate from 30 August 2004 and remain in force for a period of three (3) years.

 

2.  Wages

 

This award, in so far as it fixes rates of wages, is made by reference and in relation to wages as set out in Part B, Monetary Rates.

 

The said wage is subject to variation by Enterprise Agreements negotiated between the parties from time to time.

 

3.  Definitions

 

For the purpose of this award, the following definitions shall apply:

 

(A)       "Act" shall mean the Industrial Relations Act 1996.

 

(B)       "Award" shall mean the TNT Express Sydney Drivers Consent Award.

 

(C)       "Parent award" shall mean the Transport Industry (State) Award as varied, or any award replacing, succeeding or modifying the parent award.

 

(D)       "Dockhand" shall mean an employee employed in accordance with the TNT Express Sydney Sortation Award August 2004.

 

(E)        "Driver" shall mean an employee employed in accordance with the "parent award".

 

(F)        TNT Express Enfield Dockhand Grade 1" shall mean a person employed principally to perform the duties in accordance with the TNT Express Sydney Sortation Award August 2004.

 

(G)       TNT Express Enfield Dockhand Grade 2" shall mean a person employed principally to perform the duties in accordance with the TNT Express Sydney Sortation Award August 2004.

 

(H)       "Employee" shall mean a dockhand or driver who works at the direction of the employer.

 

(I)         "Employer" shall mean TNT Australia Pty Limited (ABN 41 000 495 269).

 

(J)        "Enterprise" shall mean the transport operation located at 16-24 Cosgrove Road, Enfield, Sydney.

 

(K)       "Union" or "the TWU" shall mean the Transport Workers’ Union, New South Wales.

 

4.  Area and Incidence

 

(A)       This award shall apply to the employer and persons employed by the employer as a driver in the relevant occupations within the scope of the parent award and as defined in this award.

 

(B)       This award shall apply to a driver who performs work for the enterprise.

 

5.  Conditions of Employment

 

Except as provided by this award, the conditions of employment of employees to whom this award applies shall be those contained in the relevant parent award. Where there is inconsistency between this award and the relevant parent award, this award shall prevail.

 

6.  No Duress

 

The parties agree that agreement has been reached by consensus through a consultative process and then decided upon by a ballot of the employees present without duress by any party.

 

7.  Probationary Period of Employment

 

(A)       A new employee employed as a permanent employee shall be employed on a probationary period for three months. During the course of or at the end of the three months, a decision shall be made by the employer on the performance of the employee in consultation with TWU site representatives.

 

(B)       Employment by either party can be terminated by a week’s notice or by payment

or forfeiture of a week’s pay in lieu.

 

8.  Drivers’ Rostered Days Off (RDO's)

 

RDO's shall be accumulated and paid out each calendar year at the rate of time and a half, in lieu of being taken. RDO's shall be paid twice a year (one week prior to the end of June and one week prior to Christmas).

 

9.  Sick Leave/Absenteeism

 

Notification of inability to work on any given day due to illness must be given prior to the commencement of normal starting times, and further notice given within 24 hours if the duration of the absence is longer than one day, and the nature of the illness.

 

9a.  State Personal/Carer’s Leave Case - August 1996

 

(1)        Use of Sick Leave

 

(a)        An employee, other than a casual employee, with responsibilities in relation to a class of person set out in subparagraph (ii) of paragraph (c), who needs the employee’s care and support, shall be entitled to use, in accordance with this subclause, any current or accrued sick leave entitlement, provided for in clause 9, Sick Leave/Absenteeism, for absences to provide care and support for such persons when they are ill. Such leave may be taken for part of a single day.

 

(b)        The employee shall, if required, establish either by production of a medical certificate or statutory declaration, the illness of the person concerned and that the illness is such as to require care by another person. In normal circumstances, an employee must not take carer’s leave under this subclause where another person has taken leave to care for the same person.

 

(c)        The entitlement to use sick leave in accordance with this subclause is subject to:

 

(i)         the employee being responsible for the care of the person concerned; and

 

(ii)        the person concerned being:

 

(a)        a spouse of the employee; or

 

(b)        a de facto spouse, who, in relation to a person, is a person of the opposite sex to the first mentioned person who lives with the first mentioned person as the husband or wife of that person on a bona fide domestic basis although not legally married to that person; or

 

(c)        a child or an adult child (including an adopted child, a step child, a foster child or an ex nuptial child), parent (including a foster parent and legal guardian), grandparent, grandchild or sibling of the employee or spouse or de facto spouse of the employee; or

 

(d)        a same sex partner who lives with the employee as the de facto partner of that employee on a bona fide domestic basis; or

 

(e)        a relative of the employee who is a member of the same household, where for the purposes of this subparagraph:

 

1.          "relative" means a person related by blood, marriage or affinity;

 

2.          "affinity" means a relationship that one spouse because of marriage has to blood relatives of the other; and

 

3.          "household" means a family group living in the same domestic dwelling.

 

(d)        An employee shall, wherever practicable, give the employer notice prior to the absence of the intention to take leave, the name of the person requiring care and that person’s relationship to the employee, the reasons for taking such leave and the estimated length of absence. If it is not practicable for the employee to give prior notice of absence, the employee shall notify the employer by telephone of such absence at the first opportunity on the day of absence.

 

(2)        Unpaid Leave for Family Purpose

 

(a)        An employee may elect, with the consent of the employer, to take unpaid leave for the purpose of providing care and support to a member of a class of person set out in subparagraph (ii) of paragraph

 

(b)        of subclause (1) who is ill.

 

(3)        Annual Leave

 

(a)        An employee may elect with the consent of the employer, subject to the Annual Holidays Act 1944, to take annual leave not exceeding five days in single day periods or part thereof, in any calendar year at a time or times agreed by the parties.

 

(b)        Access to annual leave, as prescribed in paragraph (a) of this subclause, shall be exclusive of any shutdown period provided for elsewhere under this award.

 

(c)        An employee and employer may agree to defer payment of the annual leave loading in respect of single day absences, until at least five consecutive annual leave days are taken.

 

(4)        Time Off in Lieu of Payment for Overtime

 

(a)        An employee may elect, with the consent of the employer, to take time off in lieu of payment for overtime at a time or times agreed with the employer within 12 months of the said election.

 

(b)        Overtime taken as time off during ordinary time hours shall be taken at the ordinary time rate, that is an hour for each hour worked.

 

(c)        If, having elected to take time as leave in accordance with paragraph (a) of this subclause, the leave is not taken for whatever reason payment for time accrued at overtime rates shall be made at the expiry of the 12 month period or on termination.

 

(d)        Where no election is made in accordance with the said paragraph (a), the employee shall be paid overtime rates in accordance with the award

 

(5)        Make-up Time

 

(a)        An employee may elect, with the consent of the employer, to work "make-up time", under which the employee takes time off ordinary hours, and works those hours at a later time, during the spread of ordinary hours provided in the award, at the ordinary rate of pay.

 

(b)        An employee on shift work may elect, with the consent of the employer, to work "make-up time" (under which the employee takes time off ordinary hours and works those hours at a later time), at the shift work rate which would have been applicable to the hours taken off.

 

(6)        Rostered Days Off

 

(a)        An employee may elect, with the consent of the employer, to take a rostered day off at any time.

 

(b)        An employee may elect, with the consent of the employer, to take rostered days off in part day amounts.

 

(c)        An employee may elect, with the consent of the employer, to accrue some or all rostered days off for the purpose of creating a bank to be drawn upon at a time mutually agreed between the employer and employee, or subject to reasonable notice by the employee or the employer.

 

(d)        This subclause is subject to the employer informing each union which is both party to the award and which has members employed at the particular enterprise of its intention to introduce an enterprise system of RDO flexibility, and providing a reasonable opportunity for the union(s) to participate in negotiations.

 

10.  Meal Breaks and Crib Breaks

 

(A)       Meal breaks of no less than one hour shall be taken by the employee, subject to the operational requirements of the business, no earlier than 3.5 hours after the commencement of ordinary hours of work, and no later than six hours after the commencement of the ordinary hours of work. Meal breaks of less than one hour shall only be taken when requested by the employer.  The start and finish times of meal breaks and the duration of meal breaks may vary daily.

 

(B)       In lieu of taking crib breaks as a consequence of working overtime, the employer shall pay out crib breaks at the ordinary rate of pay.

 

11.  Working of Overtime

 

An employee shall not work or be paid overtime unless the working of such overtime is approved by the employer. The onus shall be on the employer to advise employees of a requirement to work overtime.

 

12.  Payment of Wages

 

(A)       All employees’ wages shall be paid direct by electronic funds transfer to the bank of their choice.

 

(B)       The operation of this clause shall be reviewed where costs incurred by paying, receiving and withdrawing wages by electronic funds transfer significantly increase.

 

(C)       With respect to starting times, the employer may agree not to deduct monies where an employee arrives late to work due to real and substantiated mitigating circumstances (e.g., road accident causing a delay to work).

 

(D)       In the circumstances where payment by electronic funds transfer does not eventuate in any week on the agreed day, and an employee faces financial difficulty and advises the employer accordingly, the employer shall make alternative payment of wage arrangements. Any monies paid by cash or cheque in these circumstances shall be deducted from the current or a following pay week.

 

13.  No Demarcations

 

All employees shall work as directed within reasonable bounds, providing it does not adversely affect the execution of regular or normal duties. Duties shall include:

 

(A)       Drivers assisting where required to unload and load parcel trailers, drive forks and other dock work as required; and

 

(B)       allowing dockhands to perform driving duties as required.

 

14.  Zone Meetings

 

Zone meetings shall be held on a regular basis, with the view of reviewing contact rates on a Zone and Run basis, with the view to improving the contact rates to an agreed level.

 

15.  Freight Handling

 

(A)       This matter has caused some considerable concern to the employer, employees and the union over a long period of time. However, it is agreed that at no time has the intention of the employer been to have staff members work in a way which would result in the replacement of employees covered by this award or cause disadvantage to employees covered by this award.

 

(B)       The instances where supervisors and management can handle freight are as follows:

 

(i)         where freight is "out of control";

 

(ii)        for the purpose of checking an address (including manifesting, left on docks and misdirects);

 

(iii)       for the purpose of checking the packaging;

 

(iv)       for the purpose of checking freight nominated as "security freight";

 

(v)        in the performance of ticket office functions, where freight notes have arrived late;

 

(vi)       to avoid an accident or for other occupational health and safety reasons;

 

(vii)      to assist in the training and support of trainees and new coders at the coding stations (including showing such persons how to perform the function as opposed to "doing the job").

 

16.  Bulk Freight

 

Bulk freight shall be delivered by all vehicles (i.e., company and contract carrier vehicles), at the discretion of the AM Operations Manager.

 

17.  Sales Assistance

 

Company representatives may be required to accompany a driver for the purpose of acquiring a more detailed knowledge of the client base. When the company representative accompanies a driver, the company representative and driver shall do whatever is required to ensure the best image of the company is presented to the customer.

 

18.  Identification of Freight

 

To enable faster and more efficient processing of freight in the PM Operations, all drivers shall ensure all freight is correctly stickered with the correct barcode destination label.

 

19.  Control of Documentation

 

Documentation pertaining to freight picked up is to be checked to ensure it is handled in the correct manner and, in the first instance, that the details of the document are correct (i.e., sender’s and receiver’s address and who is paying for freight).

 

In the case of a first-time sender or one time sender (OTS), these consignment notes need to be separated and stickered with the appropriate OTS sticker.

 

20.  Security Procedures

 

(A)       All vehicles must be secured at all times to ensure the safety of our customers’ freight. As part of this security, padlocks must be used to lock all doors of vans, and cabins should also be locked when drivers are absent from vehicles.

 

(B)       Manifesting shall occur to improve customer service operations. All employees shall commit to and support the employer’s security control system over signed proof of delivery consignment notes.

 

(C)       If a signature is not legible, it is then the responsibility of the employee to request it to be printed. If a driver is unable to obtain a printed signature, then the driver shall ask the name of the person who has signed the consignment note and the driver shall register such person’s name on the consignment note if given.

 

21.  Uniforms and Presentation

 

All employees shall present themselves in a clean and tidy manner for work and shall wear uniforms as issued at all times. If any clothing other than the issued uniform is worn, a verbal advice will be issued by the employer. If an employee continues not to wear the uniform after a verbal advice of concern is issued, the employee shall not be eligible to commence work or be paid until the uniform is worn as required.

 

22.  Vehicle Cleanliness, Etc.

 

The company accepts the responsibility to keep the exterior of the company-owned vehicles clean. However, it is the responsibility of the driver to keep the cabin interior clean and tidy and free from rubbish at all times. Drivers shall also check oil, water and tyres on a daily basis and detail a defect report booking card as required (refer to Attachment 2). All damage to vehicles shall be reported immediately after it is noticed by the driver.

 

23.  Driver to Perform Air Freight Pick-Ups

 

(A)       All TNT Express drivers shall perform TNT Express Air pick-ups as required where the road fleet already services the customer.

 

(B)       The performing of the air freight pick-ups by drivers shall be monitored and reviewed in zone meetings.

 

(C)       A commonsense approach shall be adopted with respect to "late pick-ups".

 

(D)       Any disagreement regarding a request made to pick up air freight shall be reviewed the next day by the driver and/or delegate and the relevant management representative.

 

24.  Orientation

 

Prior to an employee commencing employment, the company will require such person to complete an agreed orientation programme.

 

25.  Freight Note Control

 

(A)       The freight notes which are handled and detailed by drivers and on which the customer relies to pay the company for the services provided, represents the contract between the company and the customer. It is essential that all drivers perform all duties necessary to ensure the contract with the customers is properly executed and the customer promptly pays the rates required by the company for the service provided. Without limiting the duties that may be required to be performed, employees shall, to the best of their ability, perform the duties noted in this clause and in Attachment 3.

 

(B)       The making of this clause shall not affect the payment currently made for cubing or check-weighing.

 

(C)       The performance of the duties referred to in this clause shall be performed "on the run" where reasonable, in a way which ensures the best image of the company is presented to the customer. The satisfactory performance of such duties on an ongoing basis shall be closely monitored. Any disputes regarding the application of this subclause shall be progressed in accordance with clause 31, Procedures Relating to Disputes, etc., Between the Employer and the Employees.

 

(D)       It is agreed that, to achieve the 100 per cent target, the following shall be implemented with respect to freight note control:

 

(i)         driver education;

 

(ii)        customer education;

 

(iii)       communication procedure between drivers and management to ensure any difficulties with customers are advised so management can rectify any problems;

 

(iv)       the checking and securing of freight nominated as "security freight", consistent with any procedures, and ensuring the details of corresponding freight notes are accurate;

 

(v)        monitoring of freight note accuracy (for example, refer Attachment 4).

 

(vi)       identifying and rectifying problems;

 

(vii)      communication of such problems to individual drivers to rectify such problems.

 

26.  Pallet Control

 

Pallets are items which are leased to the business or owned by the business. These items are integral to the transportation of certain items of freight and it is agreed drivers shall do whatever is reasonable to minimise the cost of using pallets.

 

It is further agreed that the parties shall work towards 100 per cent control of pallets over the life of this award by adopting the process as detailed below:

 

(1)        Drivers shall perform duties in accordance with the required Pallet Control Procedure. The finalisation of such a procedure is subject to further consultation and discussion with TWU delegates. A draft of the procedure as proposed by the employer is contained in (Attachment 5) and shall be subject to the consultation and discussion referred to herein.

 

(2)        A driver shall detail the attached Pallet Movement Docket every time a pallet is transported by the driver (Attachment 6).

 

The following shall eventuate to assist in the achievement of the 100 per cent target:

 

(i)         driver education;

 

(ii)        customer education;

 

(iii)       communication procedure between drivers and management to ensure any difficulties with customers are advised so management can rectify any problems;

 

(iv)       identifying and rectifying problems;

 

(v)        communication of such problems to individual drivers to rectify such problems.

27.  National Dangerous Goods Handling Procedure

 

All employees shall comply with the agreed National Dangerous Goods handling procedure. This procedure shall ensure uniformity exists with respect to the handling of dangerous goods throughout all TNT Express and operations throughout Australia.

 

28.  Reduction in Insurance Claims for Vehicles, Equipment and Freight

 

(A)       Insurance claims for the last 12-month period for damage to vehicles and equipment and damage to and loss of freight shall be noted as follows.

 

$ per month in Claims

TNT Express

Enfield

Month

Vehicle

Equip

Work Comp

Damage & Lost Frt

July

 

 

 

 

Aug

 

 

 

 

Sep

 

 

 

 

Oct

 

 

 

 

Nov

 

 

 

 

Dec

 

 

 

 

Jan

 

 

 

 

Feb

 

 

 

 

Mar

 

 

 

 

Apr

 

 

 

 

May

 

 

 

 

June

 

 

 

 

 

(B)       It is agreed that such costs to the business are excessive and that all employees shall perform their duties in a way which shall minimise insurance claims on vehicles, equipment and freight and, to ensure this, it is further agreed the following shall apply:

 

(1)        A minimum of 10 per cent of the existing claims to be noted in subclause (A) of this clause shall be achieved.

 

(2)        Subject to paragraph (1) of this subclause, targets month to month shall be set.

 

(3)        Actual results shall be posted on a monthly basis and/or distributed to all concerned.

 

(4)        Where a claim is made, each incident shall be examined and a means identified and implemented to minimise repetition of such claims.

 

29.  Customer Contacts - Average Contact Rate

 

TNT Express PUD drivers commit to co-operate with management initiatives to achieve an average fleet contact rate of 50 contacts per driver per day in the TNT Express fleet. If the existing system of calculation alters the contact rate upwards without an actual increase in productivity, the contact rate shall be increased proportionally to ensure an increase in productivity, as anticipated by the company, eventuates.

 

30.  Procedures Relating to Grievances of Individual Employees

 

The following procedures should be followed when an individual employee has a grievance:

 

(A)       The employee must notify (in writing or otherwise) the employee’s immediate supervisor as to the substance of the grievance, request a meeting with the employee’s immediate supervisor for discussions and state the remedy sought.

 

(B)       If the grievance remains unresolved following the meeting requested by the employee, it shall be the subject of further discussions between the employee and the employer on a graduated steps basis with the view to a resolution at higher levels of authority.

 

(C)       Reasonable time limits must be allowed for discussion at each level of authority.

 

(D)       At the conclusion of the discussion the employer must provide a response to the employee’s grievance, if the matter has not been resolved, including reasons for not implementing any proposed remedy.

 

(E)        While the procedure is being followed, normal work must continue.

 

(F)        The employee shall be represented by a union representative if requested by the employee.

 

31.  Procedures Relating to Disputes, Etc., Between the Employer and the Employees

 

(A)       Intention - The employees, the union and the employer undertake to take all necessary steps to ensure that delegates, officers, officials, employees/union members, executives and company staff follow the procedure as set out herein, the intention being that any or all disputes shall be promptly resolved by conciliation in good faith without work restrictions, bans or stoppages occurring. The parties shall respectively notify each other as soon as possible of any industrial matter that might give rise to a dispute.

 

(B)       The Procedure -

 

(i)         In the event of a dispute or difficulty arising at job level, the union delegate and a Terminal Operations Supervisor and/or other terminal management shall immediately confer and shall attempt to resolve the matter without delay.

 

(ii)        If no agreement is reached, a union organiser shall discuss the matter in dispute with the Sydney Manager (or nominee) within 24 hours.

 

(iii)       If the matter in dispute remains unresolved, the New South Wales Manager (or nominee) shall discuss with a more senior officer of the union (or nominee) within 24 hours.

 

(iv)       If the matter still remains unresolved, the New South Wales State Manager (or nominee) and/or industrial relations representative for the company shall meet the Secretary of the union (or nominee) and discuss the matter within 48 hours. At each discussion, other employer and union representatives may be in attendance as required.

 

(v)        If the foregoing steps fail to resolve the issue within a reasonable time, the matter in dispute shall be referred by either party to the Industrial Relations Commission of New South Wales for determination.

 

(C)       Right to Refer to the Commission - The above steps shall not preclude reference of a dispute to the Commission at any stage of this procedure if a party believes it necessary. In these circumstances, the Commission shall retain its discretion to refer the parties back to a continuation of this procedure where the Commission considers that course appropriate.

 

(D)       Continuity of Work - Pending the completion of the procedure set out in this clause, work shall continue without interruption and all parties agree to use their best endeavours to ensure that continuation.

 

(E)        Preservation of Rights - The ultimate terms of settlement of the dispute shall not be affected in any way, nor shall the rights of any person involved in or affected by the dispute be prejudiced by the fact that work has continued without interruption.

 

(F)        Procedures and Obligations - The procedures and obligations contained herein shall be equally binding on the parties to this award. The decisions of the Industrial Relations Commission shall be accepted and adhered to by all parties, subject to their appeal rights under the Act. Where yard meetings are held, the employer and/or employer representatives shall be given the opportunity to address the yard and propose solutions to any matter in dispute.

31a.  Anti-Discrimination

 

(1)        It is the intention of the parties bound by this award to seek to achieve the object in section 3(f) of the Industrial Relations Act 1996 to prevent and eliminate discrimination in the workplace. This includes discrimination on the grounds of race, sex, marital status, disability, homosexuality, transgender identity and age.

 

(2)        It follows that in fulfilling their obligations under the dispute resolution procedure prescribed by this award the parties have obligations to take all reasonable steps to ensure that the operation of the provisions of this award are not directly or indirectly discriminatory in their effects. It will be consistent with the fulfilment of these obligations for the parties to make application to vary any provision of the award which, by its terms or operation, has a direct or indirect discriminatory effect.

 

(3)        Under the Anti-Discrimination Act 1977, it is unlawful to victimise an employee because the employee has made or may make or has been involved in a complaint of unlawful discrimination or harassment.

 

(4)        Nothing in this clause is to be taken to affect:

 

(a)        any conduct or act which is specifically exempted from anti-discrimination legislation;

 

(b)        offering or providing junior rates of pay to persons under 21 years of age;

 

(c)        any act or practice of a body established to propagate religion which is exempted under section 56(d) of the Anti-Discrimination Act 1977;

 

(d)        a party to this award from pursuing matters of unlawful discrimination in any State or Federal jurisdiction.

 

(5)        This clause does not create legal rights or obligations in addition to those imposed upon the parties by legislation referred to in this clause.

 

NOTES -

 

(a)        Employers and employees may also be subject to Commonwealth anti-discrimination legislation.

 

(b)        Section 56(d) of the Anti-Discrimination Act 1977 provides:

 

"Nothing in this Act affects any other act or practice of a body established to propagate religion that conforms to the doctrines of that religion or is necessary to avoid injury to the religious susceptibilities of the adherents of that religion".

 

32.  Special Circumstances in Relation to Disputes Procedure/Process

 

The parties acknowledge that the following situations may give rise to special circumstances in which the procedure/process referred to in this clause may not be appropriate:

 

(A)       Where there are safety issues as noted in the Act.

 

(B)       There may be occasions during the life of this award where The Labor Council of New South Wales makes a resolution for all unions to engage in general industrial action that would normally be described as a State-based campaign on a particular industrial or related issue. When such a resolution direction is given, the TWU will make every attempt to provide TNT Australia with at least 48 hours notice of such action.  Irrespective of the contents of this clause, it has always been the policy of TNT Australia and of the TWU to ensure the supply of blood, emergency medical supplies and other essential services throughout any process and this commitment is reconfirmed by the parties to this award.

 

33.  Bulk Vehicles - Methods of Operation

 

(A)       Operational procedures will be varied after consultation to ensure bulk vehicles shall become more productive.

 

(B)       Initiatives implemented shall be subject to continuous review and monitoring so as to ensure there is an improvement in required operational outcomes.

 

(C)       Bulk vehicles shall be loaded, unloaded and processed through the terminal so as to:

 

(i)         increase the number of trips made by each bulk vehicle (i.e., improve turnaround times);

 

(ii)        increase the number of contacts made by each bulk vehicle; and/or

 

(iii)       decrease the number of taxi trucks delivering and/or picking up bulk freight.

 

(D)       The required operational outcomes to be measured and monitored shall include (but not be limited to):

 

(i)         start times in the terminal;

 

(ii)        time taken to obtain freight notes and other necessary documentation;

 

(iii)       time waiting in the terminal;

 

(iv)       time loaded;

 

(v)        time of departure from the terminal;

 

(vi)       arrival time at the customer;

 

(vii)      time loaded/unloaded at the customer;

 

(viii)     time delayed at the customer;

 

(ix)       any suggestions for reducing time at a customer or in the terminal and improving bulk vehicle turnaround.

 

(E)        In measuring the operational outcomes as referred to in subclause (D) of this clause, the employer will supply simple forms. At the time of the making of this award the forms required to be detailed by employees are attached (refer to Attachment 7), but will be subject to variation as required only after consultation.

 

(F)        The company also understands that productivity increases may be hampered by events outside the control of the bulk drivers and undertakes to make available all reasonable resources to assist all the operational functions. The persons in the operation (i.e., dockhands, company drivers and contract carriers) also agree to become involved in the ongoing review process of these and other relevant operation procedures in a genuine effort to produce improved results in the overall business.

 

34.  Evacuation Procedures

 

It is acknowledged by the parties that the existing evacuation procedure shall be reviewed. Such a review shall eventuate provided satisfactory progress is made on the handling of dangerous goods in the terminal and the establishment of national standards for the pick up, loading, unloading and delivery of dangerous goods.

 

35.  Monitoring and Review Process

 

(A)       In the spirit of the negotiations, both parties agree to monitor progress on an ongoing basis and to continue to meet on a regular basis.

 

(B)       Should the variations made to this award prove to be more effective than anticipated, both parties agree to take these additional improvements into account for future nominated wage increases.

 

(C)       Similarly, if the expected productivity gains are not forthcoming, both parties agree to review the arrangements and participate in change in order to achieve the desired outcomes.

 

36.  Wage Rates

 

(A)       The rates of pay shall apply to permanent employees as set out in Table 1 - Wages Drivers, of Part B, Monetary Rates.

 

(B)       Casual employees ordinary hourly rates of pay shall be based upon the relevant weekly rates contained in the said Table 1, divided by 38.

 

37.  No Extra Claims Commitment

 

(A)

 

(i)         The Transport Workers’ Union, New South Wales, agrees on behalf of itself, its officers and members, that it will not make or pursue any extra claims other than those in accordance with the terms of the Comet/Kwikasair Interim Agreement dated 21 November 1997 as set out in Attachment 8 of this award.

 

(ii)        Any State Wage Case, or other award variations, will be absorbed in the increases provided by this award.

 

PART B

 

MONETARY RATES

 

Table 1 - Wages Drivers

 

Description

Rates as at FFPP on or

 

after 1 July 2004

 

Per Week $

Transport Worker Grade One

586.38

Transport Worker Grade Two

606.86

Transport Worker Grade Three

621.06

Transport Worker Grade Four

633.43

Transport Worker Grade Five

665.28

Transport Worker Grade Six

673.26

Transport Worker Grade Seven

697.58

Transport Worker Grade Eight

747.06

 

PART B

 

Attachment 1

 

Our Vision - "To be partners in Australia’s most professional and successful National Express Freight Network".

 

Our Core Business - Time-certain freight distribution.

 

Our Commitment -

 

Recognise genuine excellence results only from genuine competition.

 

Deliver intact, on time, every time.

 

Provide effective logistic solutions.

 

Provide simplicity and accuracy in administration.

 

Develop long-term customer relationships.

 

Our Culture -

 

Recruit, train and develop our people to ensure they are the best in the industry.

 

Focus on our specific objectives and standards.

 

Concentrated and economic application of all resources.

 

Flexibility in all areas of our business.

 

Deal fairly with everyone we come in contact with.

 

Promote the highest levels of team work, co-operation and morale.

 

Maintain a universal awareness that our business will prosper and our clients will benefit from our attitudes to SERVICE, YIELD, CONTROL OF COSTS, OPTIMUM VOLUME.

 

Support appropriate community projects and objectives.

 

The Result -

 

Our customers gain competitive advantage from our services.

 

Our employees develop their skill and careers in a challenging and rewarding environment.

 

We achieve earnings, growth and increased capital value.

 

Vision - To be partners in Australia’s most professional and successful National Express Freight Network.

 

Values -

 

Excellence through competition.

 

Long-term customer partnerships.

 

Exceeding the customer’s expectations.

 

Dealing fairly with everyone.

 

Develop our people to be the best in the industry.

 

Recognise and reward performance.

 

Simple processes and procedures.

 

Continuous improvement.

 

Appropriate benefits to shareholders.

 

Code of Conduct -

 

Being open and honest with each other.

 

Team above self-interest.

 

Absolute support for each other.

 

Share our knowledge.

 

Lead by example.

 

Seek and provide help when needed.

 

Respond to requests promptly.

 

Support the organisation’s philosophies and objectives.

 

Resolve conflicts quickly.

 

Communicate effectively.

 

Behaviours -

 

Focus on joint standards and objectives.

 

Practice the Syco philosophy.

 

Being flexible.

 

Building teamwork, co-operation and morale.

 

Adhering to disciplines and procedures.

 

Open communication and willing participation.

 

Respect our customers and improve our relationships with them.

 

Use and share our resources effectively and efficiently.

 

Attachment 2

 

TNT Fleet Management

 

Vehicle Defect Booking Card Date:

 

Fleet No./Req

No. Kms

 

1

 

2

 

3

 

4

 

5

 

6

 

7

 

8

 

9

 

10

 

 

TNT Fleet Management reserves the right to retain any vehicle offered for repair until full payment is

made.  There is no warranty on parts supplied by the owner of the vehicle. No credit will be given

except in the case of authorised accounts. I agree with the above.

Signed

 

 

Attachment 3

 

(The procedures contained in the Attachment are subject to variation as required after consultation with employee representatives.)

 

For the standard procedures of duties, see the schedule of the award attached to the decision dated 14 December 1995 in Matter No. 1263 of 1995.

 


Attachment 4

 

Without Prejudice

 

TNT Express

 

Freight Note Survey

 

Week Ending

 

 

Illegible

Unsigned

Not

No

No

No

Wrong

Security

Non-bulk

Total

Clients

Inaccurate

 

 

 

cubed

Weight

postcode

charging

received

freight

items

 

Phoned

connote

 

 

 

 

 

 

address

state

items

checked

 

 

process

 

 

 

 

 

 

 

 

checked

against

 

 

by driver

 

 

 

 

 

 

 

 

against

connote

 

 

 

 

 

 

 

 

 

 

 

connote

 

 

 

 

Mon

 

 

 

 

 

 

 

 

 

 

 

 

Tues

 

 

 

 

 

 

 

 

 

 

 

 

Wed

 

 

 

 

 

 

 

 

 

 

 

 

Thur

 

 

 

 

 

 

 

 

 

 

 

 

Fri

 

 

 

 

 

 

 

 

 

 

 

 

Total

 

 

 

 

 

 

 

 

 

 

 

 


Attachment 5

 

TNT Express National Pallet Accounting Procedure

 

Pallet Control In and Out of the Terminal -

 

All drivers to fill out Daily Manifest Sheet.

 

Number of pallets to be marked on manifest.

 

AM Supervisor to be given manifest before departure.

 

AM Supervisor to confirm pallet count with manifest.

 

Copy of manifest to be given to Pallet Controller.

 

Copy of manifest to be given to PM Supervisor.

 

Upon driver’s return, supervisor to check number of incoming pallets against manifest.

 

If no exchange has taken place, the driver is to be reminded that pallet exchange is company policy unless dehire company owned.

 

If customer has not exchanged pallets or supplied dehire form and refused Pallet Movement Docket, the Pallet Controller must be informed so he/she can follow up to ensure a dehire form can be received from the customer.

 

If dehire form is not received by the Pallet Controller, customer to be billed direct for cost of pallets not returned.

 

Linehaul Manager to ensure the above actions take place regarding all local linehaul pick-ups and deliveries.

 

Country Pallet Movement (Ex Capital City) -

 

Manifest to be filled out by leading hand or Supervisor for all outward pallets.

 

Manifest requires company name, suburb, number of pallets and type of pallets.

 

Manifest to be faxed to all country branches.

 

Branches to maintain branch and agents under their control.

 

Manifest to be left in Linehaul Manager’s pigeon hole.

 

Linehaul Manager to collate all data.

 

Country Branch Requirements -

 

Branch to ensure pallet exchange or dehire takes place.

 

Branch to ensure pallets have exchange stickers and Pallet Movement Dockets are used.

 

Branch to fax all outward and inward pallet movements daily to Pallet Controller and Linehaul Manager.

 

Branch to fax Pallet Controller weekly on:

 

total pallets in;

 

total pallets exchanged;

 

total pallets dehired;

 

other;

 

comments.

 

All Pallet Movement Dockets sent to State Pallet Controller weekly.

 

Interstate Pallet Movement (Ex Capital City) -

 

Load Plan Advice forms to be filled out by PM Supervisor or leading hand with all pallet information.

 

Load Plan Advice forms are to be placed in Linehaul Manager’s pigeon hole for collection.

 

Linehaul Manager to collate all data on outgoing interstate pallets from Load Plan Advice forms.

 

Interstate Pallet Movement (Incoming) -

 

AM Supervisor to match Load Plan Advice reports with incoming pallets on vehicles.

 

Ex interstate Load Plan Advice forms are to be passed on to Linehaul Manager daily.

 

Linehaul Manager to collate all data on Load Plan Advice forms.

 

Attachment 6

 

Example of:

 

PALLET MOVEMENT DOCKET

 

DATE:

RUN NO:

 

OUT:

IN:

 

CHEP:

CHEP

PLAIN:

PLAIN:

OTHER:

OTHER:

 

COMPANY:

 

ADDRESS:

 

Signed

Signed

 

(TNT Express Driver)

 

(Client)

 

 

 

 

 

WHITE - TNT EXPRESS COPY YELLOW - CLIENT COPY

 

TNT The Worldwide Transportation Group

 

Attachment 7

 

 

Driver

 

 

 

 

 

 

Vehicle

 

 

 

 

 

 

Date

 

 

 

CUSTOMER

 

Delivery

?

Pick Up

?

 

 

 

 

Time Arrived

 

 

 

 

Time Depart:

 

 

 

 

Consignment Details:

 

 

 

 

Reason for Delay

 

 

 

 

 

 

 

Driver

 

 

 

 

 

 

Vehicle

 

 

 

 

 

 

Date

 

 

 

TERMINAL

 

Delivery

?

Pick Up

?

 

Time Arrived

 

 

 

 

Time Depart:

 

 

 

 

Consignment Details:

 

 

 

 

Reason for Delay

 

 

 

 

 

Attachment 8

 

Comet/Kwikasair Interim Agreement - 21 November 1997

 

(1)        No award off-sets except as currently agreed for Enfield Site Award, or where future agreement is achieved or via the disputes procedure.

 

(2)        Each increase is to have supporting efficiencies agreed and in place prior to effect

 

(3)        The supporting efficiency for the first 2.5% increase is the Transport Workers’ Union of Australia, New South Wales Branch (TWU) (NSW) Living Wage (or like) application or other TWU Award or labour movements in the Contract Determination (i.e., No double dipping of the first 2.5% increase).

 

(4)        The first pay increase effective 19/20 November 1997 (i.e., No back-dating) subject to the TWU obtaining yard support site by site.

 

(5)        Second increase will be paid by first pay week in June 1998 with supporting efficiencies agreed and in place by this time.  Negotiations to commence as early as feasible in 1998.

 

(6)        Balance of TWU claim paid by 30 September 1999 with supporting efficiencies agreed and in place.  The Company will consider any NSW TWU Award/Contract Determination labour movements over 2.5% where achieved by the TWU in addition to the increase identified in point (3) above.

 

(7)        Enfield site award to be increased in 2% stages to deliver previous parity (i.e., 4% in addition to that applying to other Comet/KAA NSW employees).  First stage 2% increase paid effective 19/20 November 1997 with agreed off-sets ( as attached).  Second stage 2% increase paid by first pay period of June 1998 with supporting efficiencies agreed and in place by this time.

 

(8)        The basis upon which the company makes this offer is to ensure an amicable processing of the TWU’s wage claim.

 

(9)        The company shall withdraw its current applications to vary the Sydney Site awards and the TWU shall withdraw its rescission applications.

 

 

 

R. W. HARRISON  D.P.

 

 

 

____________________

 

 

Printed by the authority of the Industrial Registrar.

 

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